Shipping policy

📄 Shipping Policy

1. Order Processing Time

• Orders are processed within 10–15 business days after confirmation

• Processing time may vary depending on product availability and order volume

2. Shipping & Delivery Time

• Estimated delivery time is 7–15 business days after dispatch

• Delivery timelines are approximate and may vary due to external factors

3. Shipping Charges

• A nominal shipping fee will be charged on all orders (if applicable)

• Final shipping charges will be displayed at checkout

4. Order Tracking

• Once your order is shipped, a tracking ID will be provided via SMS/Email/WhatsApp

• Customers can track their order using the provided tracking details

5. Customer Responsibility (Address Accuracy)

• Customers must provide a complete and accurate shipping address

• We are not responsible for delivery issues caused by incorrect or incomplete address details

6. Mandatory Video Proof (Important)

• Customers are required to record:

📦 Unboxing video at the time of opening the package

📦 Clear video showing any damage or defect (if any)

👉 This video proof is mandatory for any claims related to damaged or defective products

7. Damaged / Defective Products

• In case of damaged or defective items, customers must provide proper video proof

• Without valid video proof, claims may not be accepted